Terms & Conditions

All prices exclude VAT, printing and delivery unless stated otherwise. Production or design work will only commence on receiving a signed quotation accompanied by a 50% deposit. Final payment is due before delivery. Quotations are valid for 30 days from date issued. All quotations exclude copywriting or content generation. All artwork needs to be finalised as soon as possible after the first drafts are submitted to you, but no later than two months after such date. If no feedback is received from you during that period, the assumption will be made that you are satisfied with the work, and you will be invoiced for the balance owed. Knack Media and Communications (PTY) LTD produces artwork based on copy, files, specifications and instructions supplied by the client. Knack Media and Communications (PTY) LTD can take no responsibility and accept no liability for damages or costs caused by any errors left in the document. The Client unconditionally guarantees that any element of text or graphics given to Knack Media and Communications (PTY) LTD for inclusion in designs do not infringe on any copyright or trademarks that have been already established by another company or organization. The client will hold harmless and protect Knack Media and Communications (PTY) LTD from any claim or suit arising from the use of such as furnished by the client. All native files remain the property of Knack Media and Communications (PTY) LTD unless stated otherwise. Native files will be released at an additional cost. Knack Media and Communications (PTY) LTD retains full ownership of artwork, design concepts, options and materials it produces. Once a final concept or artwork is delivered to a client and full payment is received, complete ownership rights to the concept transfers to the client. Unused concepts remain the property of Knack Media and Communications (PTY) LTD. Knack Media and Communications (PTY) LTD retains the right to use paid-for concepts in its promotional materials and in its design portfolio.